Getting Here & Away

How to get to Simeulue Island

Getting here is easy. Fly to Medan KNO international airport in Sumatra. Then catch a 1-hour domestic flight to Simeulue and your there.  You can fly to Medan KNO direct or via Malaysia KL, Singapore and other airports.

Lion Air Wings (the domestic carrier) is only flying Medan to Simeulue on TUE, THUR & SAT.

Currently, the flight from Medan to Simeulue departs Medan at 8:50 am – 10:00 am arrival Simeulue

and the return flight departs Simeulue at 10:20 am – 11:35am arrival at Medan.

It is best to take a late flight out of Medan or stay overnight as the Lion Air Wings flight is sometimes 2 to 3 hours late.

We can arrange your domestic flights and transfers for you if required. Just let us know when booking.

Due to occasional domestic and International flight delays, we recommend all guests book into a Hotel on the way home to ensure that sufficient time is available to meet your flight schedules without loss of your tickets. The Resort does not accept any liability due to flight delays causing loss of your domestic or international tickets beyond our control.

AIRPORT ADVICE

  • When Arriving

If you are staying overnight in a hotel and requested a transit driver our driver will meet you at arivals  and have a sign with your name on it.

  • Flying to Simeulue

If staying at a hotel near the airport our driver will pick you up at 7:15 am.

If staying in Medan city our driver will pick you up at 6 am.

Our Driver will drop you off at departure

The Lion Air wings check-in counter is to the right when entering the airport.

The airline fee for boards is 500,000 Rp per board (separate charge to luggage)

Checked luggage other than your board bag is Rp 35,000 per kilogram.

Max weight of a board bag is 20kg

There is  7 KG carry on allowance

Other Information 

Here`s a link to a map of the airport:

http://kualanamu-airport.co.id/en/guides/maps#

ATM’s are available at the Medan Airport, ALL Cards for Cash or Credit Card withdrawals, Bank BCA or MANDIRI are best. Get some cash out in Medan.

There is only one ATM on the Island that will take a Master Card only but do not rely on it working. Our preferred method of payment for extras is cash Indonesian Rupiah or a direct online bank transfer into our account.  We recommend 5 million Rp for  10 night stay. More if you plan to do a lot of boat trips.

Upon arrival in Simeulue, the resort staff will meet you at the airport and take you to the resort. It is about a 15-minute drive and return Island airport transfers are included in the accommodation.

Hope that covers everything. If you need any assistance please let us know.

Terms and Conditions – Ticketing

Moon Beach Resort does not assume responsibility for those inherent risks which may cause unfortunate accidents or incidents during ordinary travel conditions. The Resort will not be held responsible for injury, death, damage, loss, delay, cost, expense, or inconvenience arising from travel misfortunes beyond our control.

The Resort will not be held responsible for last minute flight schedule changes by either international carriers or domestic. Air schedules beyond our control.

Domestic Tickets are non-refundable